FAQ EQL ASICS Raffle
What does Run Fair mean?
EQL's smart technology helps deliver a fair launch for everyone:
Only humans can enter launches: Every entry goes through a multi-step security verification process that confirms you are a human.
One entry per person: Entries are deduplicated against unique identification tags.
Launches are always secure: EQL uses best in class security protocols and comply with GDPR standards to make sure your information is always safe and secure.
It should be simple to enter: Once you have a verified EQL account, entering becomes a breeze.
For more information, please visit the EQL FAQ for more information.
Am I charged for entering a launch?
It’s free to enter and your card is only charged if you are selected as a winner after the launch ends. If successful, you will be charged the retail price + postage and handling fee you agreed to when submitting your entry (standard local taxes may also be charged by your city/state/country depending on your specified shipping address). Please visit the EQL FAQ for more information.
Can I enter the same launch multiple times?
Everyone should have a fair chance of winning so launches are limited to one entry per person. Please visit the EQL FAQ for more information.
Why do you need my credit card details when I enter?
Credit/debit card details are required as a security measure to deliver a fair launch for everyone by helping us confirm you’re not a bot and allowing us to check if any fraudulent activity has occurred on the card. Please visit the EQL FAQ for more information.
Why do I need to provide my personal details to a third party / EQL?
EQL is an industry leader in making sure that products are launched fairly. To do this they require the personal information they request.
Please note, EQL is a separate business that collects and treats personal information in line with legal requirements and industry best practice.
Do I purchase the product from EQL?
No. EQL runs the launch on our behalf and winners purchase the item from us. If you are successful and have a product or delivery enquiry, please contact our support team. EQL is not the merchant of record.
How do I create an account prior to launch?
If you haven’t previously entered a launch run by EQL, the only way to create an account is by entering the launch as a new user once it is open. Please visit the EQL FAQ for more information.